Your water heater is no longer functioning. You haven’t had hot water in days. Your water heating system is making strange noises, leaking or smells faintly of rotten eggs. But, you have no idea whom to call. Should you reach out to your local plumber for a new water heater? Or would an HVAC contractor be a better fit?

Do any of these scenarios sound familiar?

Keep reading for the next steps in your journey to a water heater system replacement!


While there are symptoms of a malfunctioning water heater that don’t require immediate replacement, a leak is not one of them. If you notice dripping coming from your water heater, usually in the form of a rusty water trail, don’t delay. The unit is rusted through and irreparably damaged. It’s time for a new water heater!

Begin by shutting your water supply off and ensuring no power (whether electric or gas) is still flowing to the tank. Clean up the area as much as possible, remove valuable furniture and items from the water’s path, and ensure no pets or children are playing nearby. Then, call in the experts!


If you’re wondering whether you should be reaching out to your local plumber or HVAC expert to install a new water heater, you’re not alone. Here’s the short answer: either!

Here’s the long answer: Some HVAC services don’t offer water heater services or installation, but most do. So be intentional to ask if the company you are calling can install and maintain the specific kind of water heater for your home’s needs. 

Reputable plumbing companies offer water heater services, which is why a plumber is most homeowners’ first call.


When you’re looking for a new water heater to replace your old one, ask your contractor a few questions. Your plumber or HVAC professional might have suggestions based on the age and size of your home, the material and quality of the piping, the number of people in your household, and other factors, be sure to come to the conversation well-informed.

Various kinds of water heater include:

  • Conventional water heaters, either gas or electric: The most common; the least expensive to install; require regular maintenance.
  • Tankless water heaters: Utilize a system of water-filled coils to heat water on demand; a more energy-efficient choice, but also more expensive; beneficial for larger families; require yearly maintenance.
  • Heat pump water heaters: Capture heat from the air or ground and transfer it to the home’s water; expensive to install, but 60% more efficient.
  • Solar water heaters: Absorb heat from the sun and channel it to the water; expensive initial costs; yearly maintenance required.
  • Condensing water heaters: Capture hot exhaust gases that would normally be dispelled away from the home to be used by a coil system to heat water; highly efficient.


While installation costs will vary based on a handful of measures, the average price point is anywhere from $800 - $3000. What are the variables to consider and inquire about?

  • The contractor’s hourly rate of labor
  • The type and cost of water heater being installed
  • Any removal/disposal of old systems
  • Insurance/coverage and maintenance plans


Here’s the good news. Customers of To the T Plumbing & Heating don’t have to choose between calling a plumber or an HVAC expert. When you call us, you get both!

Water heater installation is just one layer of what our NATE-certified team can do for you. Our water heater services include:

  • Any water heater installation
  • Leak detection
  • Water heater repairs
  • Water heater maintenance plan

We are committed to catering to the needs of our community and solving unique challenges. We focus on providing trusted service to our commercial and residential clients. Reach out today about your water heater needs, and anything else you may need! We can’t wait to get started. Hot water awaits!